The question of whether it is better to buy from large box stores, such as Home Depot, or to buy from smaller distributors has been debated by construction professionals and landscapers as they compare prices, service and quality of products. Last Saturday, the 25th was Small Business Saturday, which is a holiday held to encourage holiday shoppers to shop at locally owned, small businesses. Small Business Saturday inspired us to write about a few things that you, as a business owner, should look for in a distributor. It is important to keep in mind all aspects of your supplier including price, service and quality of the products. Often small businesses are written off for being too expensive, however prices are usually the same and based off of the MSRP (manufacturers suggested retail price). The difference in your buying experience lies in the knowledge, quality of service and reliability of your provider. When looking for a distributor, here are a few things to keep in mind:
Reliability and Timeliness
At Arco we understand that your company is busy working on several projects at once. It is extremely important that your supplier can meet your needs throughout the entire length of your project to ensure that you can do your job in the most efficient manner. Arco prides ourselves in providing you with correct orders in a timely manner to keep you running at an optimal pace.
Experience and Knowledge
We know our products, we know our industry and we have answers to your questions. As products within the construction industry become more advanced and sophisticated, larger box stores often have a hard time keeping up. Our staff stays informed on the latest technologies, products and changes in the industry. Many members of our staff have worked in the construction industry, and we understand the demands of the job site.
Merchandise ordered from an online source is often a distant supplier that can take a long time to get to you and generate added freight charges quickly. Arco is based right out of Forth Worth and optimizes our fleet to keep delivery times short.
Diverse Product Lines and Great Customer Service
You need a supplier who understands your industry and carries everything you need to operate successfully. Unlike large box stores, Arco has everything you need and will accommodate special requests or needs. Our staff works WITH our customers to help them complete their projects.